Ask Cayve

Ask Cayve answers questions about your account in plain words. You’ll find it on the dashboard’s home page.

What you can ask

• “Why was the message from Marcus held?”
• “How many messages did we block this week?”
• “Which of our sites gets the most spam?”
• “Is the bakery site still in shadow mode?”
• “How do I release a held message?”

Answers link straight to the right page in your dashboard, such as the decision or the site.

What it can and can’t do

• It reads, it never changes. Ask Cayve can’t release messages, change rules, create keys or touch billing. When something needs changing, it tells you exactly where to click.
• Only your account. It sees what the person asking can see, and nothing else.
• It looks things up. It answers from your account’s data instead of guessing numbers, dates or what a message said.
• It’s careful with spam. Messages are written by strangers, so Ask Cayve treats their text as something to describe, never as instructions, and won’t pass on links or phone numbers from them.

Press New conversation to start fresh.

Your data

To answer, Ask Cayve sends the parts of your account it needs to an AI model provider, which processes them only to write the answer and doesn’t use them to train its models. See the privacy policy.